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Coping in the Queue: Tips for Managing AI Anxiety in Customer Support
Customer Service

Coping in the Queue: Tips for Managing AI Anxiety in Customer Support

For customer service workers, AI and the way companies implement it can be scary. Here is an honest discussion about AI anxiety in support and some tips on how to feel more comfortable in the face of change.

53:01
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Fears, Careers, Robot Peers: Help Scout Support Pros Talk AI
Customer Service
Fears, Careers, Robot Peers: Help Scout Support Pros Talk AI
AI and the Gravity of Mediocrity
Customer Service
AI and the Gravity of Mediocrity
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Customer Service

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Coping in the Queue: Tips for Managing AI Anxiety in Customer Support
Support Careers
Coping in the Queue: Tips for Managing AI Anxiety in Customer Support
53:01
Play
Fears, Careers, Robot Peers: Help Scout Support Pros Talk AI
Support Careers
Fears, Careers, Robot Peers: Help Scout Support Pros Talk AI
AI and the Gravity of Mediocrity
Scaling Service
AI and the Gravity of Mediocrity
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Growth & Culture

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How to Improve Ecommerce Customer Retention (5 Easy Ways)
Ecommerce
How to Improve Ecommerce Customer Retention (5 Easy Ways)
What Is the Best Ecommerce Team Structure?
Ecommerce
What Is the Best Ecommerce Team Structure?
Beginner’s Guide to Solution Selling (Definition and Examples)
Revenue Growth
Beginner’s Guide to Solution Selling (Definition and Examples)
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Inside Help Scout

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Help Scout Has Acquired SupportAgent.ai
Product Updates
Help Scout Has Acquired SupportAgent.ai
Help Scout Has a New Look
Behind the Scenes
Help Scout Has a New Look
Bring Instagram Conversations Into Help Scout
Product Updates
Bring Instagram Conversations Into Help Scout
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Explore the Support Toolkit

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