See Help Scout in action
Manage conversations at scale
Instant answers for customers
Engage people on your website
Know your VIPs
Real-time data at your fingertips
Make your website more helpful
Connect the tools you already use
Culture, learnings, and product updates
See how other teams use
Help Scout tips, best practices, and Q&A
How-to articles about using
Get in touch with our team
Learn how to create exceptional customer experiences
Customer service insights, organized by theme
Deep dives spanning the customer lifecycle
Live and recorded sessions with industry experts
Already a Customer?
Get a full rundown on how to maximize your Beacon with one of our resident product experts.
Hosted by Emily Chapman
Product Specialist at Help Scout
Check out our jumpstart videos, best practice deep dives, and live classes with our resident customer champions.