Get started with Help Scout
You can support several brands, products or departments from a single account. Each mailbox and knowledge base has its own customizable settings.
Docs is comparable to Desk.com's knowledge base feature. You can create up to 5 knowledge base sites that work beautifully on any device.
Reports help you keep track of all the key support metrics, employee performance and customer satisfaction.
If you are a current Uservoice customer, our import tool will copy over your customers, tickets and knowledge base articles. It's automated, there's no cost and no need to involve your IT department.
Moving from UservoiceEmpower your team to collaborate anytime, anywhere. Help Scout for iPhone keeps your finger (literally) on the pulse of customer support, and the conversation going with your customers.
We’ve got you covered. Upgrading to Help Scout Plus equips your team with advanced features, like enhanced reporting, unlimited teams, unlimited custom fields, and a dedicated customer development manager.
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