Announcing Against the Grain: the stories of business done differently. Against the Grain
Announcing Against the Grain: the stories of business done differently. Against the Grain
Why choose Help Scout over Uservoice?
Provide customers with a delightful experience and keep your team productive at scale with Help Scout.
Manage everything in one place
You can support several brands, products or departments from a single account. Each mailbox and knowledge base has its own customizable settings.
Self-service your customers will love
Docs is comparable to Desk.com's knowledge base feature. You can create up to 5 knowledge base sites that work beautifully on any device.
Keep your finger on the pulse
Reports help you keep track of all the key support metrics, employee performance and customer satisfaction.
Features that scale for growing businesses
Import your Uservoice data
If you are a current Uservoice customer, our import tool will copy over your customers, tickets and knowledge base articles. It's automated, there's no cost and no need to involve your IT department.
Moving from Uservoice
A powerful help desk that fits in your pocket
Empower your team to collaborate anytime, anywhere. Help Scout for iPhone keeps your finger (literally) on the pulse of customer support, and the conversation going with your customers.
Help Scout Plus
Need a little more oomph?
We’ve got you covered. Upgrading to Help Scout Plus equips your team with advanced features, like enhanced reporting, unlimited teams, unlimited custom fields, and a dedicated customer development manager.
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