Why choose Help Scout over Uservoice?

Provide customers with a delightful experience and keep your team productive at scale with Help Scout.

See how Tattly delights customers with Help Scout

Manage everything in one place

You can support several brands, products or departments from a single account. Each mailbox and knowledge base has its own customizable settings.

Help Scout multiple mailboxes

Self-service your customers will love

Docs is comparable to Desk.com's knowledge base feature. You can create up to 5 knowledge base sites that work beautifully on any device.

Help Scout Docs

Keep your finger on the pulse

Reports help you keep track of all the key support metrics, employee performance and customer satisfaction.

Help Scout Reports

Import your Uservoice data

If you are a current Uservoice customer, our import tool will copy over your customers, tickets and knowledge base articles. It's automated, there's no cost and no need to involve your IT department.

Moving from Uservoice

A powerful help desk that fits in your pocket

Empower your team to collaborate anytime, anywhere. Help Scout for iPhone keeps your finger (literally) on the pulse of customer support, and the conversation going with your customers.

Help Scout Plus

Need a little more oomph?

We’ve got you covered. Upgrading to Help Scout Plus equips your team with advanced features, like enhanced reporting, unlimited teams, unlimited custom fields, and a dedicated customer development manager.

Learn More

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