Integrate Help Scout with Smooch

Add in-app messaging to your mobile app that seamlessly integrates with Help Scout

Help Scout + Smooch integration

Every message, instantly available

Messages sent via Smooch are instantly available in Help Scout. And when you send a reply, instead of sending an email, the message is sent straight to the customer’s mobile device via Smooch. Two-way sync between both products means Help Scout stays invisible to your customers.

Say the right thing, at exactly the right time

Smooch's "Whisper" feature allows you to send automated, targeted messages that look and feel like personal notes from members of your team. When customers reply, you can continue the conversation in Help Scout.

Two-minute setup

Pop in your Help Scout API key on the Smooch integrations page and you’ll be up and running, no further setup is needed.

Sign up for Smooch

Get started with Help Scout

A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.