Integrate HipChat with Help Scout

Turn your chat room into a command center

Help Scout

HipChat is group chat built for teams & business. By combining the power of HipChat with Help Scout, you’ll save time toggling between your chat and customer support windows, and see full conversation history in a single location.

By integrating HipChat with Help Scout, you can post all kinds of customer support events, like new conversations, customer replies, and assignments, instantly to the chat room of your choice. With one-click access to the conversation in Help Scout, you can quickly catch up, gain context, and take the right actions to support your customers.

Help Scout - HipChat integration HipChat Integration

Do more with Help Scout and HipChat:

  • Post events from Help Scout to HipChat, including new conversations, customer replies, and assignments
  • Access the customer conversation in Help Scout in a single click
Already have Help Scout? Add the HipChat Integration.

Get started with Help Scout

A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.