Turn your chat room into a command center
HipChat is group chat built for teams & business. By combining the power of HipChat with Help Scout, you’ll save time toggling between your chat and customer support windows, and see full conversation history in a single location.
By integrating HipChat with Help Scout, you can post all kinds of customer support events, like new conversations, customer replies, and assignments, instantly to the chat room of your choice. With one-click access to the conversation in Help Scout, you can quickly catch up, gain context, and take the right actions to support your customers.