Klaus

Integrate Klaus with Help Scout

Quality management platform

Hypergrowth companies connect Klaus with Help Scout to boost agent skills and have more conversations that end with a smile.

Klaus users report:

  • Cut down time spent on quality assurance by 70%

  • Boost CSAT by over 10%

  • Onboard new agents 2x faster

klaus dashboard
filters
reviews

Features:

  • Rate and comment on conversations

  • AI brings meaningful conversations to the top

  • Filter conversations based on: Complexity, Sentiment, CSAT, and more

Already using Help Scout & Klaus? Here’s how to integrate

Not using Klaus yet? Click here to get started

Need help? Please send us your questions by emailing help@helpscout.com — we’re listening!

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