Integrate Slack with Help Scout

Spend less time solving more customer issues

The Help Scout + Slack integration centralizes your team communications and turns conversation into action. Make the most of every action you take, so you can keep the focus on delighting your customer faster.

Example of a Help Scout conversation update in Slack

Do more with Slack and Help Scout

  • Instantly post Help Scout events to the Slack channel of your choice.
  • Automatically @mention the person assigned in Slack with link to the conversation in Help Scout.
  • See notifications when a conversation is created, updated, replied or closed.