See Help Scout in action
Mailboxes with a personal touch
Create and share knowledge
Way more than live chat
Real-time data at your fingertips
Connect your favorite tools
Designed to grow with teams of 25+
Culture, learnings, and product updates
See how other teams use Help Scout
Help Scout tips, best practices, and Q&A
How-to articles about using Help Scout
Learn how to create exceptional customer experiences
Customer service insights, organized by theme
Deep dives spanning the customer lifecycle
Live and recorded sessions with industry experts
Already a Customer? Login
Customer service tips, trends, and insights, organized by theme. Just hit play.
Understand the impact of chat bots, live chat and messaging services on how you provide customer service. Learn how to effectively plan and implement live chat and messaging channels for your support team.
More than 107 articles from 38 authors, growing every week!
Get HelpU delivered:
Get started with a demo.