Live Event

The Importance of Optimizing Customer Service in the Real Estate Industry

Tim Thyne

Hosted by Tim Thyne

Head of Customer Success at

Customer experience is at the core of your real estate business. It’s what sets you apart. So staying organized and being able to manage all your customer interactions in one tool is critical to your business’ bottom line.

If you aspire to provide the best experience when it comes to rental support, payments and terms, and solving home issues quickly, this webinar is for you.

We’ll cover:

  • The benefits (and challenges!) of consolidating customer service tools to save money while improving the quality of your customer support.
  • The critical role that reporting plays in taking your customer experience from good to great.
  • How to scale live chat to deliver an amazing experience, even after hours.
  • Automating workflows to save time and reduce friction.
  • Suggestions for setting up your help desk to streamline your process

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