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The Ecommerce Issue September 2023

Building a customer-oriented ecommerce business through better human interaction

Building a customer-oriented ecommerce business through better human interaction

ITW Against the Grain

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Stories about thoughtful companies putting people and values first

Against the Grain: Death Wish Coffee
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Against the Grain: Death Wish Coffee

Find out how this coffee company fuels an entire community — and how caring about their customers has created unrivaled loyalty to the Death Wish brand.

Help desk software for customer-centric founders

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This Milwaukee founder wants to help people stay alive and well
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This Milwaukee founder wants to help people stay alive and well

More to see

Build where you are: An inside look at Folk Detroit
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Build where you are: An inside look at Folk Detroit

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