There’s a better way to talk with your customers.

Help Scout is designed with your customers in mind. Provide email and live chat with a personal touch, and deliver help content right where your customers need it, all in one place, all for one low price.

Get started Watch a Demo
Illustration: Woman helping customer

Trusted by more than 9,000 businesses in 140 countries.

Meet our customers

“We don't take ourselves too seriously, but seriously enough to ensure we're creating the best product and experience for our customers. I feel like Help Scout does the same.”

Amy, VP of Customer Experience


“We chose Help Scout because their support is really great. It's in line with our values and how we want support to be for our customers.”

Kristin, Head of Customer Support


“I’m not sure how I would be able to do support - at Zapier or anywhere else - without Help Scout.”

Hoon, Customer Support Pro


Our people make the difference.

We’re an extension of your customer service team, and all of our resources are free.

Illustration: Trophy

World class 24x6 Support

These friendly and knowledgeable folks are available via email and chat.

Illustration: Laptop

Training & Classes

Weekly resources designed to help you get the most out of Help Scout.

Illustration: Education

Education from HelpU

We’ll teach your team how to master the craft of customer service.

Photo: Our people make the difference

Get started with Help Scout

A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.

Free 15-day trial Watch a Demo

Have 25+ people on your team? Try the Company Plan

Illustration: A woman reading