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Customer Management
Live Chat
Shared Inbox
Knowledge Base
Beacon
Workflows
Reporting
Messages
Customer Management
Your best work happens in Help Scout
The numbers are lookin’ good
Respond to 56% more customer messages in the first year.
Decrease your team's response times by an average of 30 minutes.
Businesses report increased loyalty by focusing on customer service.
Reduce email volume by 30% with self-serve support.
Our team was able to teach themselves Help Scout in a day. It’s like using a shared email inbox — just way more robust and better looking.
Happy to help, every step of the way
Our people are your people
These friendly and knowledgeable folks are here to help answer your questions 24/6 via chat or email.
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Customer-centric inspiration
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More than 12,000 businesses delight their customers with Help Scout
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