Help Scout empowers customer-centric businesses with tools that make every interaction more human and helpful.
Connect with customers
Beacon is your all-in-one customer companion, making help docs, messaging, and chat available right on your website.
A chatbot that helps
Help Bot won't waste your customer's time. It's only there to connect you with a real person.
Give customers a choice
When chat is available, customers can reach out using the channel that works best for them.
Our people make the difference.
We’re an extension of your customer service team, and all of our resources are free.