“Help Scout gives us the ease to have people hop in where they need to, to get to a customer resolution really quickly.”Christine Giglio Customer Experience Manager, The Sill
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Trusted by more than 10,000 businesses in 140 countries.
What you can do with Help Scout
Share team inboxes
Whether you have a team of 2 or 200, Mailboxes keep everyone on the same page. Leverage automation to move fast, while always giving customers a human, helpful experience.
More about Shared Inboxes
Knowledge base
Deliver instant answers
Keep your customers in the flow by embedding help articles right on your website. With Beacon, they never have to leave the page to find an answer.
More about the Knowledge Base
Live chat
Connect with customers
Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion
More about Live ChatReports
Manage your team
Measure what matters with Help Scout’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.
More about Reports
Integrations
Connect the tools you already use
Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.
See all Integrations
Our people make the difference.
We’re an extension of your customer service team, and all of our resources are free.
These friendly and knowledgeable folks are available via email and chat.
Weekly resources designed to help you get the most out of Help Scout.
We’ll teach your team how to master the craft of customer service.
Get started with Help Scout
A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.
See Help Scout in action. Get a Demo
