Get started with Help Scout
Looking for an alternative to FrontApp?
Help Scout is more than shared inboxes. We’re a help desk and live chat all-in-one tool, designed to help you scale at the most affordable price in the industry.
Compare by Price
A more affordable alternative to FrontApp, Help Scout delivers all the features including premium support. No contracts, no upsells, no surprises.
| 10 Users |
25 Users |
50 Users |
|
|---|---|---|---|
| Help Scout $20/User, Standard plan |
$200 /mo |
$500 /mo |
$1,000 /mo |
| FrontApp $29/User, Premium plan |
$290 /mo |
$725 /mo |
$1,450 /mo |
| Annual Savings |
$1,080 /yr |
$2,700 /yr |
$5,400 /yr |
Manage everything in one place
You can support several brands, products or departments from a single account. Each mailbox and knowledge base has unique, customizable settings.
Self-service your customers will love
Docs is comparable to Desk.com's knowledge base feature. You can create up to 5 knowledge base sites that work beautifully on any device.
Keep your finger on the pulse
Reports help you keep track of all the key support metrics, employee performance and customer satisfaction.
Beacon is more than chat.
Powerful features you need, without the clutter
A powerful help desk that fits in your pocket
Empower your team to collaborate anytime, anywhere. Help Scout for iPhone keeps your finger (literally) on the pulse of customer support, and the conversation going with your customers.
Help Scout Plus
Need a little more oomph?
We’ve got you covered. Upgrading to Help Scout Plus equips your team with advanced features, like enhanced reporting, unlimited teams, unlimited custom fields, and a dedicated customer development manager.
Learn MoreTrusted by 12,000+ businesses in over 140 countries
