Help Scout Classes
Free training from the Help Scout team.
Live Product Walkthrough
Curious about Help Scout? Get a full tour of the app, see how it can help you manage all of your customer communications, and have all your questions answered live by our support team.
AI in Help Scout
Want to see how all of Help Scout's AI tools can give you an extra hand when taking care of customers? Join us for a look into all of the different ways AI can help in your inbox.
Snooze and Send Email Later
Learn how to send email exactly when you want your customers to receive them, and resurface emails in your inbox when you are ready for them.
Don’t have time to catch us live?
Check out our jumpstart videos, in-depth Help Scout walkthroughs, and best practice deep-dives to level up your support game!
Getting Started with Help Scout
Get a full tour of Help Scout: mailboxes, knowledge base, and live chat. We cover it all.
AI in Help Scout
See how all of Help Scout's AI tools can give you an extra hand when taking care of customers, while still putting their needs first.
Self Service Knowledge Base
Learn more about Docs in Help Scout, and see just how quickly you can get a live knowledge base up and running.
Productivity Tools in Help Scout
Learn how automation tools in Help Scout can help your team save time and offer even better support to your customers
Leveraging Beacon API
Learn how to update customer profile and custom attributes, segment your customers and prospects, and get custom snippets for popular actions.
Beacon & Messages
Get a walk-through of your Beacon settings and learn how to provide instant, inline answers, recommend answers and much more.
Help Scout for Education
Gmail and Outlook work for individual email, but not for managing communications at a school or university. Need something that looks like an inbox, but is much more powerful? Check out Help Scout.
Using the Help Scout API
Custom reporting, specialized integrations, and advanced automations are just some of the things you can do with our API.
Get started with Help Scout
Want to learn what Help Scout can do for you? See for yourself with a free trial — we'll happily extend you if you need more time.