Announcing Against the Grain: the stories of business done differently.
Against the Grain
Manage conversations at scale
Instant answers for customers
Engage people on your website
Know your VIPs
Real-time data at your fingertips
Make your website more helpful
Connect the tools you already use
Culture, learnings, and product updates
See how other teams use
Help Scout tips, best practices, and Q&A
How-to articles about using
Get in touch with our team
Learn how to create exceptional customer experiences
Customer service insights, organized by theme
Deep dives spanning the customer lifecycle
Live and recorded sessions with industry experts
Already a Customer?
Bring information on your customers, straight to Help Scout
Pulls in customer activity details from Salesforce to Help Scout
Create a new JIRA issue from a Help Scout conversation
Zapier allows you to integrate Help Scout with 50 apps to simplify and automate your workflow.
Integrate with Zapier
Using our API, you can build anything you'd like. And once you've built it, we'll test it and add it here.
View the Developer docs
A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.
Have 25+ people on your team? Try the Company Plan