All your performance questions, answered

“When are we busiest?”
Prepare for the rush with reports that make it easy to understand volume.

“Where can we be more efficient?”
Metrics like response time, handle time, and wait time show you where to focus.

“I wonder if it can tell me...”
Custom reports answer just about anything you dream up. Add conditions and watch the magic happen.
Your roadmap to happier customers
Help Scout reporting gives us a big picture view of our support strategy.
Taylor Davis
VP of Customer Experience

12,000+ support leaders make smarter decisions with Help Scout reports

