Get started with Help Scout
Happy customers. Happy team. Warm fuzzies.
Standard
$ 20
per User per Month
Reporting, automation, and integrations for support teams
- 3 Mailboxes, 1 Docs site
- Beacon with live chat
- Messages
- Customer Properties New
- Reports
- Automated Workflows
- API and 50+ integrations
Plus
$ 35
per User per Month
Advanced features and reporting for teams at scale
- All Standard features
- 10 Mailboxes, 1 Docs site
- Custom Fields
- Teams
- Salesforce, Jira, HubSpot Apps
- HIPAA Compliance
- SSO/SAML Authentication Add-on
Company
$ Contact Us
Designed to grow with teams of 25+
Personalized service and enterprise security for large teams
- All Plus features
- Unlimited Mailboxes
- Unlimited Docs sites
- Flexible Users for one low price
- Concierge onboarding services
- Dedicated account manager
- Enterprise security and SSO

Just getting started? The Basic Plan includes all of the essentials for teams up to 5 Users:
1 Mailbox, 1 Docs site, and Beacon — all for just $10 per User per Month. Free 15-day trial
Looking for a discount?
You can count on us
We're here to help from day one, with 24/6 outstanding support, backed up by a 30-day money back guarantee. This is the beginning of a beautiful friendship.




One tree per customer
As a certified B Corp, we’re doing what we can to leave the world better than we found it. When you become a customer, we’re planting a tree with The Nature Conservancy to say thanks.
