Happy customers. Happy team. Try for free.

Standard

$20per User per month

Reporting, automation, and integrations for support teams

  • 3 Mailboxes, 1 Docs siteAdditional Mailboxes are $10 each/month and Docs sites are $20 each/month.
  • Beacon with live chat
  • Proactive Messages
  • Customer PropertiesNewEnrich Customer Profiles with custom attributes
  • Reports
  • Automated Workflows
  • API and 50+ integrations
Free 15-day Trial

Plus

$35per User per month

Advanced features and reporting for teams at scale

  • All Standard features
  • 10 Mailboxes, 1 Docs siteAdditional Mailboxes are $10 each/month and Docs sites are $20 each/month.
  • Custom Fields
  • Teams
  • Salesforce, Jira, HubSpot Apps
  • HIPAA Compliance
  • SSO/SAML AuthenticationAdd-on
  • Advanced Permissions
Free 15-day Trial

Company

Contact UsDesigned to grow with teams of 25+

Personalized service and enterprise security for large teams

  • All Plus features
  • Unlimited Mailboxes
  • Unlimited Docs sites
  • Flexible Users for one low price
  • Concierge onboarding services
  • Dedicated account manager
  • Enterprise security and SSO

Looking for a discount?

Help Scout for Good

For organizations with a focus on environmental sustainability & social impact.

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Help Scout for Startups

For new companies that could use a price break for the first year.

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You can count on us

We're here to help from day one, with 24/6 outstanding support, backed up by a 30-day money back guarantee. This is the beginning of a beautiful friendship.

One tree per customer

As a certified B Corp, we’re doing what we can to leave the world better than we found it. When you become a customer, we’re planting a tree with The Nature Conservancy to say thanks.

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