Happy customers. Happy team. Warm fuzzies.

Standard

$20per user per month

Intuitive, world-class support tools for growing teams

Get started with...
  • 2 MailboxesAdditional Mailboxes are $10 each per month
  • 1 Docs siteAdditional Docs sites are $20 each per month
  • Up to 25 users
  • Live chat
  • In-app messaging
  • Beacon help widget
  • Custom reports​​Track results on every channel with out-of-the-box reports, and create custom views for your key metrics
  • Automated workflowsSet up rules to filter emails and automate actions
  • Customer properties​​Enrich customer profiles with custom attributes
  • API and 50+ integrations
Illustration: person wearing yellow dress, standing while using a laptop computer

Plus

$40per user per month

Advanced collaboration and organization for rapid growth

All Standard features and...
  • 5 MailboxesAdditional Mailboxes are $10 each per month
  • 2 Docs sitesAdditional Docs sites are $20 each per month
  • No maximum user count
  • 25 light usersGive team members limited access to Help Scout for visibility and collaboration
  • Custom fieldsSet or require fields to use custom data on each conversation in workflows, reports, and the API
  • TeamsAssign conversations to a group of users and run reports on their activity
  • Advanced permissionsGrant access and visibility on the company, team, and user level
  • Unlimited reporting history
  • Advanced API access​​400 API calls per minute and access reporting endpoints
  • Salesforce, Jira, HubSpot apps
  • HIPAA complianceAdd-on
  • Enterprise securitySAML authentication and IP restrictionsAdd-on

Pro

$65per user per month

Security, scale, and hands-on service for large teams

All Plus features and...
  • 25 MailboxesAdditional Mailboxes are $10 each per month
  • 10 Docs sitesAdditional Docs sites are $20 each per month
  • 50 light usersGive team members limited access to Help Scout for visibility and collaboration
  • Tiered discounts​​See cost savings as you scale your team in Help Scout
  • Enterprise securitySAML authentication and IP restrictions
  • HIPAA compliance
  • API rate limit increase​​800 API calls per minute
  • Concierge onboarding service
  • Dedicated account manager
Illustration: person wearing pink overcoat, holding a smartphone

You can count on us

We're here to help from day one, with 24/6 outstanding support, backed up by a 30-day money back guarantee. This is the beginning of a beautiful friendship.

Photo: three Help Scouters ready to help!

One tree per customer

As a certified B Corp, we’re doing what we can to leave the world better than we found it. When you become a customer, we’re planting a tree with The Nature Conservancy to say thanks.

Photo of a stand of trees

Get started with Help Scout

Want to learn what Help Scout can do for you? See for yourself with a free trial — we'll happily extend you if you need more time.

Try for free