See Help Scout in action
Manage conversations at scale
Instant answers for customers
Engage people on your website
Know your VIPs
Real-time data at your fingertips
Make your website more helpful
Connect the tools you already use
Culture, learnings, and product updates
See how other teams use Help Scout
Help Scout tips, best practices, and Q&A
How-to articles about using Help Scout
Get in touch with our team
Learn how to create exceptional customer experiences
Customer service insights, organized by theme
Deep dives spanning the customer lifecycle
Live and recorded sessions with industry experts
Already a Customer? Login
culture The Secret Art of Delegation
product How Team Email Management Software Can Help Get Your Inbox Under Control
Customer Service How to Write the Perfect Customer Thank-You Note
growth Help Scout’s Step-By-Step Guide to Employee Onboarding [+Checklist]
Customer Service Go-To Scripts for Handling 10 Tricky Customer Service Scenarios
Customer Service 23 Customer Service Interview Questions to Ask Candidates
Customer Service What is a Support Ticket and Why We Don’t Use That Term
Customer Service Customer Feedback: Why It’s Important + 7 Ways to Collect It
growth The Psychology of Color in Marketing and Branding
growth The 5 Key Principles of Customer-Centric Selling
Customer Service The Pros and Cons of Shared Inboxes for Customer Service
Customer Service The 16 Most Important Customer Service Skills
product Release Notes: Customer Management, More Powerful Messages, and Much More!
Customer Service 8 Top Features of the Best Email Management Software for Teams
product Your E-Commerce Site Is Incomplete Without Live Chat
Join 251,101 readers who are obsessed with delivering great customer service.
Get started with a demo.
![Help Scout’s Step-By-Step Guide to Employee Onboarding [+Checklist]](/images/blog/2020/jan/employee-onboarding.png "Help Scout’s Step-By-Step Guide to Employee Onboarding [+Checklist]")
