Get started with Help Scout
Help Scout lists customer data, previous conversations, and app activity alongside every support request so you can deliver faster, more personalized support.
Gone are the days of shuffling through other systems to find customer relationship data. In Help Scout, previous conversations and activity from other apps are front and center.
Every person you’ve talked with or identified in Beacon has a profile in Help Scout. You can sort, filter, and edit customer profiles at any time.
Automatically log pertinent customer details to the Help Scout sidebar with a few lines of code added to your Beacon implementation.
Browse the Beacon API docsBeacon("identify", { name: "Samantha Aoki", email: "samantha@aoki.com", company: "Aoki Media", jobTitle: "Event Coordinator", });
let user = HSBeaconUser() user.name = "Samantha Aoki" user.email = "samantha@aoki.com" user.addAttribute(withKey: "company", value: "Aoki Media") user.addAttribute(withKey: "jobTitle", value: "Event Coordinator") HSBeacon.login(user)
Beacon.addAttributeWithKey("name", "Samantha Aoki"); Beacon.addAttributeWithKey("email", "samantha@aoki.com"); Beacon.addAttributeWithKey("company", "Aoki Media"); Beacon.addAttributeWithKey("jobTitle", "Event Coordinator");
Pull in order history, CRM activity, custom properties, or other relevant information from one of our 50+ integrations. Or you can integrate your custom database by building a Custom App.
A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.