Help Desk Staffing Calculator

See how changes in your customer growth, conversation volume, and self-service uptake will affect your customer service hiring needs.

Need help getting started?Enter your current numbers in steps one to three, then use the customer count and self-service sliders to experiment with different staffing models.
  • step 1

    Conversation metrics

  • step 2

    Support agent metrics

  • step 3

    Support lead metrics

  • step 4

    Growth modeling

    % growth in customers:%
    % growth of customers self-serving:%
Unlock the Help Desk staffing calculator
Unlock the Help Desk staffing calculator

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