Empower Your Partners with Help Scout
The Perfect Fit for Reseller Success
Help Scout provides powerful customer support software that’s easy to use, scales with any business, and delivers exceptional value to resellers.


A Game-Changing Opportunity
for Your Resellers
The global market for customer service software, worth $14.9 billion in 2024, is expected to grow 11.6% annually through 2032. Your partners can capitalize on the rising demand and driving revenue growth for their businesses.
SMBs plan to increase IT spending by ~12% annually over the next 5 years, with a large portion allocated to customer service technologies.
The global customer service software market is projected to reach around $68.19 billion by 2031.
The Global Customer Service Software Market growth is projected to grow 11.6% annually through 2032
62% of SMBs plan to increase their investments in customer experience initiatives, which includes customer service software.
Your Go-To Resources for Success
Use these essential tools to help your resellers see the value of Help Scout.
Help Scout Product Overview
A quick, informative overview to get you up to speed on Help Scout’s core capabilities, the challenges teams face, and how Help Scout solves them.

5 Discovery Questions To Ask Your Partner
Get the right questions to uncover your partner's needs for their customers and guide the conversation toward the perfect solution.
Partner Program Guide
Discover all the benefits and incentives resellers can gain from participating in our partner program to help them drive sales and grow revenue.
Ideal Partner Profile (IPP)
Identify partners who are the best fit for Help Scout—but you know your partners best! If their clients need a better way to communicate with customers, reach out to them.
Ideal Customer Profile (ICP)
Discover which organizations benefit most from Help Scout’s platform, and help your partners align these profiles with their customer base and prospects for the best results.
Competitive Overview
See how Help Scout stacks up against the competition. If you have partners selling competitive software, Help Scout could still be a great fit for their SMB customers.
Product Data Sheet
Explore Help Scout’s key features, pricing, product SKUs, and value propositions to equip your partners with everything they need to position it effectively.
Get in touch
Need More Info?
Reach out to Wanda Belle at Wanda.Belle@ingrammicro.com or the Help Scout team at partnerships@helpscout.com for any questions or further support.