Social Media Support Strategy Worksheet

Plan out a social media support strategy for your business using our free, interactive worksheet.

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Social Media Support Strategy Worksheet - Hero Image

Use this worksheet to:

  • Take inventory of your current social media presence.

  • Define stakeholders and resources available to support social media as a customer support channel.

  • Outline your ‘must haves’ in a social media support management tool.

  • Ask yourself the right questions to set your support team up for social media success.

Social Media Support Strategy Worksheet - Inside the worksheet

Want to learn more?

Our Getting Started with Social Media Support ebook outlines everything you need to know to provide customer-centric, people-first support on any social media platform.

Download the guide today!

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