In this guide, you'll learn how to manage your inbox, even when it seems to be never-ending. Best practices are also included so you can answer support questions quicker and with ease. Plus, get access to 10+ response templates for the different support scenarios.
How to Write Support Emails Your Customers Will Love
Includes templates, best practices, and more.
More about this offer:
Get answers to all your email-related questions
If you want to learn how to write emails that customers will love, Help Scout's ebook will teach you:
How to clear your inbox while sending emails that are personable and make customers feel valued
What to say and not to say to different customer inquiries
There are 10+ templates included in this guide. Here are some of the topics that have email templates:
Feature requests you're not working on
Feature requests you're working on
Troubles with the customers browser
Canceling an account
Criticism from customers
Getting by without a sales team