Census

Integrate Census with Help Scout

Sync your data warehouse to Help Scout

Connect Census with Help Scout to enable customer success teams to do more with their data.

After syncing your data warehouse to Help Scout, you will see the enriched accounts and users on the platform. From here, personalized customer engagements are at your fingertips!

  • Connect Census with Help Scout to empower customer success teams with trusted data where and when they need it.

  • Reverse ETL delivers fresh data to customer-centric teams

  • Use all of the customer contexts in your data warehouse to calculate account health scores, define usage metrics, or designate VIP customers, then use Census Reverse ETL to always keep data in lockstep with your source of truth and Help Scout.

  • Help Scout account owners can create custom properties like "logins in the last 30 days" or "lifetime value" to track purchases, product usage, or any other metric, and use Census to keep it up-to-date for all users.

Do more with Help Scout and Census

  • Choose what data you want to sync and where you want it to go

  • Calculate account health scores and trigger alerts for at-risk users

  • Improve user visibility with product usage analytics in Help Scout

  • Prioritize tickets from VIP accounts and users

Already using Help Scout & Census? Here’s how to integrate

Not using Census yet? Click here to get started

Need help? Please send us your questions by emailing help@helpscout.com — we’re listening!

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