Integrate ChargeDesk with Help Scout

Manage your customer payments from Help Scout

Help Scout

ChargeDesk provides payment management in the form of an extension, connecting directly with Stripe, Braintree, and PayPal. Integrating ChargeDesk with Help Scout cuts administration time in half, allowing you to manage customer payments from a single location.

The integration makes it easier for you to create charges, issue refunds and view various payment details in the same place you’re responding to customers: from the Conversation window in Help Scout.

Help Scout - ChargeDesk integration Example of a Help Scout conversation with ChargeDesk

Directly from Help Scout, you can now:

  • Search customer’s entire billing history, including last 4 digits of a credit card, email address, customer name, username and more
  • See all credit card and subscription details
  • Manage your customer payments
  • Issue partial or full refunds
  • Download an invoice
  • Cancel active subscriptions
  • Connect multiple payment gateways to the one account

Already have Help Scout?

Check out this great video from ChargeDesk on how to get started.

Get started with Help Scout

A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.