Integrate Freshbooks with Help Scout

Bring key business metrics to customer support

FreshBooks accounting software makes running your business easy, fast and secure. Integrating FreshBooks with Help Scout brings key customer invoicing and billing information straight to your customer support team.

Before responding to a customer Conversation, you’ll see metrics like Customer Lifetime Value and Average Order Value right in the Customer Profile pane. You'll no longer have to manually switch between Help Scout and your accounting system to consolidate relevant customer information.

Freshbooks - Help Scout - FreshBooks Integration
Example of Help Scout with Freshbooks


  • Import customer contact information

  • Pull in key metrics such as lifetime value and average invoice value

  • Display up to 10 of the customer's most recent invoices

Get started with Help Scout

Want to learn what Help Scout can do for you? See for yourself with a free trial — we'll happily extend you if you need more time.