Integrate Mixpanel with Help Scout

Bring valuable customer action data to your support team

Mixpanel is an advanced analytics platform for mobile and web. By integrating Mixpanel with Help Scout, you can provide your support team with background information and context on customers, so they're better equipped to answer questions.

With the Mixpanel integration, you’ll have helpful customer event information in the Customer Profile pane, right where you’re responding to customers. From a single platform, your team can understand recent events, actions, and solve customer pain-points accordingly.

Mixpanel - Example of a Help Scout conversation with Mixpanel
Example of a Help Scout conversation with Mixpanel

Straight from Help Scout, you can now:

  • Click a link to your customer’s Mixpanel profile

  • See up to 10 recent customer actions on your website or in your app

Get started with Help Scout

Want to learn what Help Scout can do for you? See for yourself with a free trial — we'll happily extend you if you need more time.