Thankful

Integrate Thankful with Help Scout

Customer experience AI solution

Thankful lives within Help Scout, just like another agent, and adds an intelligence layer of AI agent services and CX business insights for the world’s leading brands.

Thankful’s AI understands, routes, translates, assists, and fully resolves large volumes of customer queries across all written channels, giving customers the freedom to choose how they want to engage.

thankful help scout product screenshot

Features:

  • Fully resolves ticket requests through any written channel

  • Assists agents with routing, tagging, recommended replies, etc.

  • No-code-experience-needed builder

Already using Help Scout & Thankful? Here's how to integrate

Not using Thankful yet? Click here to get started

Need help? Please send us your questions by emailing help@helpscout.com — we’re listening!

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