Integrate Thankful with Help Scout
Customer experience AI solution
Thankful lives within Help Scout, just like another agent, and adds an intelligence layer of AI agent services and CX business insights for the world’s leading brands.
Thankful’s AI understands, routes, translates, assists, and fully resolves large volumes of customer queries across all written channels, giving customers the freedom to choose how they want to engage.
Fully resolves ticket requests through any written channel
Assists agents with routing, tagging, recommended replies, etc.