What we’re doing about COVID-19
New
Keep customers in the flow with Messages
Convert more customers, reduce support requests, and build a better business with proactive messages.
What you can do with Messages
Send them from any website, blog, store, or app with a Beacon installed.
Right place, right time
Messages are triggered based on one or more conditions you set. You can also bring your own logic and trigger messages with a single line of JavaScript.
Action Start a Chat (if available) Trigger Specific URL: /pricing/ And Page is scrolled And Time on page: 30 seconds
Coming soon to Messages
More great features are on the way!
Ratings
Ask for a quick rating or reaction to gather feedback.
Reporting
Measure effectiveness so you can make improvements.
Mobile SDK Support
Trigger messages in your native mobile apps.
Get started with Help Scout
A better experience for your customers, fewer headaches for your team. You'll be set up in minutes.
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