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Education

Free training from the Help Scout team for Educators.

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How USC Uses Help Scout

See how the USC housing team uses Help Scout to manage their student communications

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Help Scout for Education

Gmail and Outlook work for individual email, but not for managing communications at a school or university. Your entire team can manage incoming communication from the same place.

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We have students who would email multiple times, and it would be sent to three different people, and they would get three different answers. We have been able to eliminate that with Help Scout.

Drew Banham

Assistant Director of Occupancy Management

11 Tips on Delivering Great Customer Service in Education
Customer Service
11 Tips on Delivering Great Customer Service in Education
The Ultimate Guide to Email Management for Education
Customer Service
The Ultimate Guide to Email Management for Education
How Ashesi University Created a School-Wide Support Center with Help Scout
Inside Help Scout
How Ashesi University Created a School-Wide Support Center with Help Scout
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Read More: Help Scout For Education

Whether it’s managing IT issues, student inquiries, or coordinating staff support, keeping things running smoothly in the education field can be overwhelming.

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5 Education Best Practices for Maximizing Help Scout

Curious how to make the most of Help Scout? See a few different ways education customers use various tools within the app.

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