AI drafts

Overwhelming inbox? AI can help

Work smarter, not harder. Our AI tools free up your customer support team to do their best work in record time.

Email just got a whole lot easier

With the click of a button, AI generates high-quality replies to customer questions based off your historical conversations and help articles.

But wait, there’s more AI tools

AI summarize

Get read up on past convos in seconds. Summarize previous back-and-forth threads into just a few bullet points.

AI assist

Keep an AI editor at your fingertips. Change text length or tone, fix spelling and grammar, and translate.


AI is a tool, not the whole toolbox

Help Scout’s all-in-one platform has the features you need to support your through email, chat, help centers, and more. Start a trial or get a demo to explore the platform.

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