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Help Scout × Ecomm
When it comes to your bottom line, every customer interaction matters.
That’s why Help Scout empowers ecommerce teams to deliver outstanding support that turns shoppers into lifelong customers. The best part? You can learn the platform in less than an hour. Become a power user in less than a day.
Leading ecommerce brands trust Help Scout
Everything your support team needs to deliver 5-star service at scale.
Send responses in a snap
Use built-in AI features to draft and edit 5-star replies within minutes, and quickly reference past responses your teammates have used to answer customer FAQs.
More time to focus on what matters
Don’t get lost in the queue! Automatically assign, prioritize, and tag conversations so you know what needs your attention first. Take care of order refunds and cancellations without leaving Help Scout.
All customer info in one place
Help Scout brings all your customer conversations, no matter where they happen, into one place. No need to switch systems or ask customers for their order details. View all customer data and Shopify order info in one screen.
Fewer questions, happier customers
Empower customers to find answers themselves, instantly. Create a help center and put answers to FAQs anywhere on your site or app, wherever customers most frequently need support.
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Get a demo
Now that we've already met, let us show you the magic of Help Scout. If your company has more than 10 employees, fill out this form to book a one-on-one product demo with Kyle.