Integrate Shopify with Help Scout

Happy customers, growing business.

Shopify is an all-in-one ecommerce platform that helps small businesses build an online store and sell online through one streamlined dashboard.

You can spend less time switching systems and more time taking care of customers with Help Scout's Shopify integration. Stay in the flow and in the know with detailed customer data, relevant order info and the ability to directly in Help Scout.  

Install the Shopify app for Help Scout, and you'll be able to:

  • Access order status, receipts, tracking information, and more directly in the sidebar 

  • Process refunds, handle cancellations, and restock canceled orders

  • Display customer metrics such as lifetime value, average order value, and total order count

  • Restock cancelled orders directly in Help Scout 

See these latest updates in action, meet the team, and get your Shopify + Help Scout questions answered live here. ✨

Get started with Help Scout

Want to learn what Help Scout can do for you? See for yourself with a free trial — we'll happily extend you if you need more time.