Grow your online shop

Help Scout makes it easy to delight and retain customers. Manage all your conversations across channels, view key customer data, and respond faster with AI and automation.

Image of Help Scout's core products, Inbox, Docs, and Beacon.

More questions answered, more orders placed

Shopify integration

Stay in the flow and in the know

No need to click into Shopify to view order details, process refunds, or handle cancellations. You can do it all in Help Scout.

Connect your favorites

Dial in your data in when you connect Help Scout to your current ecomm tech stack.

Ecommerce Integrations

Leading ecommerce brands trust Help Scout 

The platform that’s
powerful not perplexing

Inbox

Give the right response right away

CustomerSupport-Bento-Inbox
Help Center

Help your customers help themselves

CustomerSupport-Bento-HelpCenter
Messaging

Offer real-time support with real humans

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Embed - Testimonial - Spikeball

Help Scout makes my life infinitely easier. We’ve seen an average of 30% growth year over year in tickets replied and we've kept our response time consistent.

Hadas Look
Hadas Look

Director of Supply Chain Integrity

Read the story

All-in-one meets affordable

Get all the collaboration, organization, and automation tools your team needs to stay productive while creating better relationships.

Explore all plans

Ecommerce resources and use cases

Ecommerce companies that use Help Scout have happier customers. Learn how with success stories and thought leadership from our award-winning blog.

Building a Customer-Centric Ecommerce Business: The Complete Guide
Customer Service
Building a Customer-Centric Ecommerce Business: The Complete Guide
How to Improve Ecommerce Customer Experience (11 Ways)
Growth & Culture
How to Improve Ecommerce Customer Experience (11 Ways)
53 Key Ecommerce Statistics: Trends, Insights, and Predictions
Growth & Culture
53 Key Ecommerce Statistics: Trends, Insights, and Predictions
Customer Story: Threadless
Inside Help Scout
Customer Story: Threadless

Get Started

Learn the platform in less than an hour.
Become a power user in less than a day.