Ticketing system for customer-first teams
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Trusted by more than 12,000 businesses in 140 countries.
What you can do with Help Scout
Share team inboxes
Whether you have a team of 2 or 200, Mailboxes keep everyone on the same page. Leverage automation to move fast, while always giving customers a human, helpful experience.
Deliver instant answers
Keep your customers in the flow by embedding help articles right on your website. With Beacon, they never have to leave the page to find an answer.
Connect with customers
Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion
Manage your team
Measure what matters with Help Scout’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.
Connect the tools you already use
Explore 50+ integrations that make your day-to-day workflow more efficient and familiar. Our extensive developer tools might also strike your fancy.
Plans for every team
Help Scout grows with you to fit your needs. Learn about all our plans here or start your free trial now with Plus, everything you need to delight your customers.
- All Standard features
- 10 Mailboxes, 1 Docs site Additional Mailboxes are $10 each/month and Docs sites are $20 each/month.
- Custom Fields
- Salesforce, Jira, HubSpot Apps
- HIPAA Compliance
- SSO/SAML Authentication Add-on
- Advanced Permissions
per User per month
Advanced features and reporting for teams at scaleFree 15-day Trial