EverycustomerpartnervendorclientconversationOne unified platform

Live Chat
Shared Inbox
Knowledge Base
Beacon
Workflows
Reporting
Messages
Customer Management
Live Chat
Shared Inbox
Knowledge Base
Beacon
Workflows
Reporting
Messages
Customer Management
Help Scout Platform
Help Scout Platform
Help Scout Platform
15min

Send a first reply in less than an hour, become a power user in a day.

56%

Respond to 56% more customer messages in the first year.

25%

Our customers’ CSAT scores are 25% higher than the industry average.

For your teams

Delight more customers in less time

Exceptional experiences can turn your customers into lifelong fans. Being customer-first will set you apart from the competition.

All your conversations 
in one place

Juggling email, live chat, and social? Bring all your customer conversations together so you can work faster and get more done.

Platform--One-Place

Powerful, not perplexing

So familiar and intuitive that you can start helping customers in 15 minutes and become power users in just a day.

Platform--Powerful-Editor

For your customers

A seamless self-service experience

Help customers find answers to common questions themselves in a snap, and reduce email volume by 30% for your team.

Platform--Self-Service

Built for customer-first teams,
by a customer-first team

All-in-one meets affordable

Get all the collaboration, organization, and automation tools your team needs to stay productive while creating better relationships.

Explore all plans
Screenshot: Beacon
Screenshot: Docs
Avatars of members of our Sales Team

We’d love to show you the magic of Help Scout.

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