Live Event

Unlocking the Power of Customer Feedback with Microsurveys

Join us on April 12th to learn how to capture feedback from your customers using Help Scout's variety of microsurveys, including NPS, multiple choice, text forms, and more.

Unlocking the Power of Customer Feedback with Microsurveys

Your customers have a lot to say about your business, but are you listening?

When it comes to nurturing customer relationships, the more you know about the customer, the better. Acting on your customers' wants and needs can be an important lever for growth and retention.

Help Scout's microsurveys allow your team to capture feedback at key moments in the customer journey — directly in your product or website. In this webinar, Riana Upton, Sr. Product Marketing Manager at Help Scout, will share how you can use different types of microsurveys to better understand customers and make customer happiness a company-wide initiative.

You'll learn how to:

  • Create a variety of microsurvey types including NPS, multiple choice, and more

  • Close the loop with customers to make the most out of their feedback

  • Bring in other teams who need customer insights and visibility 

Join us on April 12th at 2:00 pm (ET). Can't make the live event? Register anyways to receive a recording!

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