It's Groundhog Day in the Queue, Again
Support work can be repetitive, but it is possible to make progress more visible and the work less tedious.
Get tips and advice from experienced support pros on delivering great customer service, building a career in support, and leading a support team.
Support work can be repetitive, but it is possible to make progress more visible and the work less tedious.
Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.