Customer Service

Get tips and advice from experienced support pros on delivering great customer service, building a career in support, and leading a support team.

Discover the latest in...

The Supportive

View More Posts
First Impressions Last
The Supportive
First Impressions Last
The Name of the Rose
The Supportive
The Name of the Rose
When Support Teams are Blamed for Product Problems
The Supportive
When Support Teams are Blamed for Product Problems
View More Posts

Tips & Templates

View More Posts
Crafting an Effective Customer Service Cover Letter: Examples and Tips
Tips & Templates
Crafting an Effective Customer Service Cover Letter: Examples and Tips
101 Best Live Chat Response Examples for Customer Service
Tips & Templates
101 Best Live Chat Response Examples for Customer Service
13 Response Templates for Tricky Customer Service Emails
Tips & Templates
13 Response Templates for Tricky Customer Service Emails
View More Posts

Editor’s Picks

The 15 Best Help Desk Software for 2024 - Buyer's Guide
The 15 Best Help Desk Software for 2024 - Buyer's Guide
The Supportive: A Series for Service Professionals
The Supportive: A Series for Service Professionals
The 16 Best Customer Service Software Platforms for 2024
The 16 Best Customer Service Software Platforms for 2024

Our best content in your inbox

Your privacy matters! Help Scout only uses this info to send content and updates. You may unsubscribe anytime. View our privacy policy for more.

Get started with Help Scout

Want to learn what Help Scout can do for you? See for yourself with a free trial — we'll happily extend you if you need more time.