Product
productHow an Ecommerce Shop Uses Help Scout as the Nexus of Its Operations
productNovember 2020 Release Notes: Advanced Permissions, Message Reports, and More!
productHow to Manage Changing Team Needs with Advanced Permissions
productThe Non-Coder’s Guide to Using the Help Scout API
productSeptember 2020 Release Notes: Article Ratings, New Messages Editor, and More!
productMay 2020 Release Notes: Introducing Product Live, iOS Forwarding, Slack, and More!
productMarch Release Notes: COVID-19 Resources, Chat Ratings, and More
productRelease Notes: Customer Management, More Powerful Messages, and Much More!
productRelease Notes: Proactive Messages, Anonymous Chats, Zapier Improvements, and More!
productRelease Notes: Fun Improvements, New Integrations, and Some Sneak Peeks
productRelease Notes: In-Page Beacon Links, Mailbox API Upgrades + More
productRelease Notes: Private Docs Sites, Mailbox API Updates + More
productRelease Notes: Drag and Drop, Plus More Emoji Support in Beacon
productRelease Notes: Channel-Based Reports Are Rolling Out!
productRelease Notes: Beacon Improvements + New Integrations
productBehind the Scenes: The Design of Beacon
productRelease Notes: Beacon Modes, Chat Commands, and Lots More
productRelease Notes: Emojis, PHP Client Update + More
productRelease Notes: 2018 Archive
productThe Magic of One-to-Many Customer Support
productBeacon 2.0 Preview: The User Interface
productBeacon 2.0 Preview: Introducing Chat
productBeacon 2.0 Preview: What’s New
productSelf-Service is the Next Frontier in Customer Support
productHow Ecommerce Companies Use Multiple Instances to Manage Different Customer Groups
product5 Benefits of Integrating HubSpot + Help Scout
productWatch Productivity Skyrocket with Jira + Help Scout
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