Growth & Culture

Tips and advice for company founders and leaders on growing a thriving business and building an exceptional company culture.

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The Impact of Great Support on Revenue
Revenue Growth

The Impact of Great Support on Revenue

Looking to boost your company's revenue? Then it's time to focus on increasing customer retention and doubling down on great customer experiences.

Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
Unlocking Insights: How to Analyze Customer Feedback Effectively
Customer Engagement
Unlocking Insights: How to Analyze Customer Feedback Effectively
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Litmus Boosts Customer Retention Rate by 26% with Help Scout
Customer Stories

Litmus Boosts Customer Retention Rate by 26% with Help Scout

Learn how Litmus increased customer retention rate and efficiency by centralizing all customer communications with Help Scout.

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Hiring & Culture

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Help Scout Remains Committed to DEI
Hiring & Culture
Help Scout Remains Committed to DEI
4 Steps Toward Building a Culture That's Aligned with Company Values
Hiring & Culture
4 Steps Toward Building a Culture That's Aligned with Company Values
Interviewing at Help Scout: The Insider Perspective
Hiring & Culture
Interviewing at Help Scout: The Insider Perspective
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Leadership Tips

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10 Practical Ways to Increase Team Productivity
Leadership Tips
10 Practical Ways to Increase Team Productivity
7 Best Practices To Boost Your Team Collaboration
Leadership Tips
7 Best Practices To Boost Your Team Collaboration
The Secret Art of Delegation
Leadership Tips
The Secret Art of Delegation
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Customer Support Hiring Calculator

See how changes in your customer growth, ticket volume, and self-service uptake affects your customer support hiring needs

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Customer Support Hiring Calculator

Editor’s Picks

How Support Teams Can Improve Customer Retention
Leading Service
How Support Teams Can Improve Customer Retention
Where to Start When Building a Customer Success Team
Customer Engagement
Where to Start When Building a Customer Success Team
A Founder’s Guide to Building a Customer-Focused Company
Customer Engagement
A Founder’s Guide to Building a Customer-Focused Company

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