Photo: Diana Price

Blog Author

Diana Price

Diana is an editorial content writer and Help Scout alum, where she wrote about values-driven founders and companies for In the Works and shared stories about the people and practices Inside Help Scout. Connect with her on LinkedIn.

Posts by Diana

Making the Most of Remote Meetings
Inside Help Scout
Making the Most of Remote Meetings
Four Customer Service Lessons Leaders Learned Early — and Still Call on Today
Inside Help Scout
Four Customer Service Lessons Leaders Learned Early — and Still Call on Today
Inside Support: Q&A with Support Leader Brittany Ferguson
Customer Service
Inside Support: Q&A with Support Leader Brittany Ferguson
Finding Joy in the Feedback Loop — Through Improv and in the Queue
Inside Help Scout
Finding Joy in the Feedback Loop — Through Improv and in the Queue
4 Steps Toward Building a Culture That's Aligned with Company Values
Growth & Culture
4 Steps Toward Building a Culture That's Aligned with Company Values
Building a Customer-Oriented Ecommerce Business Through Better Human Interaction
Customer Service
Building a Customer-Oriented Ecommerce Business Through Better Human Interaction
Charting the Course of an Unexpected Career
Inside Help Scout
Charting the Course of an Unexpected Career
Friday Notes Keep Us on the Same Page
Inside Help Scout
Friday Notes Keep Us on the Same Page
Interviewing at Help Scout: The Insider Perspective
Growth & Culture
Interviewing at Help Scout: The Insider Perspective
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Leading Service
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Improve Experience with Customer Service Automation
Scaling Service
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