
Blog Author
Diana Price
Diana is an editorial content writer and Help Scout alum, where she wrote about values-driven founders and companies for In the Works and shared stories about the people and practices Inside Help Scout. Connect with her on LinkedIn.
Posts by Diana


Four Customer Service Lessons Leaders Learned Early — and Still Call on Today

Inside Support: Q&A with Support Leader Brittany Ferguson

Finding Joy in the Feedback Loop — Through Improv and in the Queue

4 Steps Toward Building a Culture That's Aligned with Company Values

Building a Customer-Oriented Ecommerce Business Through Better Human Interaction

How to Plan for Connection at Your Remote-company Retreat

Charting the Course of an Unexpected Career

Friday Notes Keep Us on the Same Page
Show 6 more posts
The Supportive Weekly
Get our best content in your inbox
Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.