Photo: Kimberly Bringas

Blog Author

Kimberly Bringas

Kimberly is the HR & Culture Enthusiast at Olark. When she’s not busy putting the Human back in HR, you can find her practicing with her salsa team, exploring a new food place in Denver, or hiking on a mountain. Connect with her on LinkedIn.

Posts by Kimberly

How to Handle Conflict on Remote Teams
Growth & Culture

How to Handle Conflict on Remote Teams

Conflict resolution is an important skill, especially on remote teams when in-person context isn’t possible.

Read more

The Supportive Weekly

Get our best content in your inbox

Fresh perspective, hot takes, and practical advice for delivering exceptional customer experiences.

Your privacy matters! View our privacy policy for more, and know you may unsubscribe anytime.

Discover the latest in...

Inside Help Scout

View All Posts
Listen First, Design Later
Behind the Scenes
Listen First, Design Later
Building Connections at Help Scout’s Rome Retreat
Behind the Scenes
Building Connections at Help Scout’s Rome Retreat
Help Scout Using Help Scout: The Marketing Edition
Product Tutorials
Help Scout Using Help Scout: The Marketing Edition
View All Posts

Customer Service

View All Posts
The Not-Particularly-Weird Science of Support
Articles
The Not-Particularly-Weird Science of Support
16 Ecommerce Knowledge Bases That Go Beyond the FAQ
Software & Systems
16 Ecommerce Knowledge Bases That Go Beyond the FAQ
The 4 Bucket System for Support
Articles
The 4 Bucket System for Support
View All Posts

Growth & Culture

View All Posts
Applying for a Job? Be Intelligent, Not Artificial
Hiring & Culture
Applying for a Job? Be Intelligent, Not Artificial
Our Latest Experiment: Delight Labs
Growth & Culture
Our Latest Experiment: Delight Labs
Hey Marketers, It’s Time to Log In
Revenue Growth
Hey Marketers, It’s Time to Log In
View All Posts

Try Help Scout for free

A better experience for your customers, fewer headaches for your team. You’ll be set up in minutes

Free 15-day TrialGet a Demo