Photo: Maryna Paryvai

Blog Author

Maryna Paryvai

Maryna is a results-driven CX executive passionate about efficient processes and human-centric customer support. With a track record of scaling ecommerce support operations, she firmly believes that exceptional customer experiences lie at the heart of every successful business.

Posts by Maryna

Comparing Front Alternatives: 12 Top Options for 2025
Customer Service
Comparing Front Alternatives: 12 Top Options for 2025
The 9 Best Healthcare Customer Service Software in 2025
Customer Service
The 9 Best Healthcare Customer Service Software in 2025
What's the Best AI Customer Support Software? Top 9 Tools
Customer Service
What's the Best AI Customer Support Software? Top 9 Tools
The 8 Best HIPAA-Compliant Ticketing Systems in 2025
Customer Service
The 8 Best HIPAA-Compliant Ticketing Systems in 2025
The Ultimate Guide to Ecommerce Customer Service in 2025
Growth & Culture
The Ultimate Guide to Ecommerce Customer Service in 2025

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Growth & Culture

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Hey Marketers, It’s Time to Log In
Revenue Growth
Hey Marketers, It’s Time to Log In
Customer-First Teams Thrive in Uncertain Times
Revenue Growth
Customer-First Teams Thrive in Uncertain Times
The Impact of Great Support on Revenue
Revenue Growth
The Impact of Great Support on Revenue
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Inside Help Scout

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Listen First, Design Later
Behind the Scenes
Listen First, Design Later
Building Connections at Help Scout’s Rome Retreat
Behind the Scenes
Building Connections at Help Scout’s Rome Retreat
Help Scout Using Help Scout: The Marketing Edition
Product Tutorials
Help Scout Using Help Scout: The Marketing Edition
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Customer Service

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The 4 Bucket System for Support
Articles
The 4 Bucket System for Support
The Ultimate Guide to SaaS Customer Support in 2025
Tips & Templates
The Ultimate Guide to SaaS Customer Support in 2025
Noticing the Small Wins
Articles
Noticing the Small Wins
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