Help Scout for Healthcare

Better, faster answers to patient emails

Organize and answer all your incoming emails, automate repetitive tasks, and protect patient information with Help Scout.

Image of Help Scout's core products, Inbox, Docs, and Beacon.

Top healthcare clinics, hospitals, and services use Help Scout

Provide the service your patients are looking for

Aside from quality care, 70.8% of patients rate customer service as more important than even bedside manner when it comes to a 5-star experience. Help Scout makes it easy to deliver that experience every time.

The platform that’s
powerful not perplexing

Inbox

Give the right response right away

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Help Center

Help your customers help themselves

CustomerSupport-Bento-HelpCenter
Messaging

Offer real-time support with real humans

CustomerSupport-Bento-Embed

All-in-one meets affordable

Get all the collaboration, organization, and automation tools your team needs to stay productive while creating better relationships.

Explore all plans

Healthcare resources and use cases

Healthcare and patient service companies that use Help Scout have better outcomes. Learn how with success stories and thought leadership from our award winning blog.

Delivering Great Customer Service in the Healthcare Industry
Customer Service
Delivering Great Customer Service in the Healthcare Industry
The Beginner’s Guide to Help Scout
Inside Help Scout
The Beginner’s Guide to Help Scout
How to Build a Strong Customer Service Culture
Customer Service
How to Build a Strong Customer Service Culture
7 Shared Mailbox Best Practices You Can Put Into Action
Customer Service
7 Shared Mailbox Best Practices You Can Put Into Action

Get Started

Learn the platform in less than an hour.
Become a power user in less than a day.