Online shopping is the go-to method for the majority of consumers. Is your website equipped to help them every step of the way?

Help Scout's Messages feature allows you to reach customers on your site and help them before they know they need it. In this webinar, Riana Upton, Senior Product Marketing Manager at Help Scout, and Alison Groves, Customer Champion at Help Scout, will share how to:

  • Get shoppers to purchase with proactive assistance

  • Promote sales directly on your site that drum up excitement and go beyond emails

  • Offer product help at important moments in the customer journey

  • Increase social engagement with prompts to follow and share their positive experiences

This webinar aired on February 22nd at 11:00 am (PST). You can watch the recording now by clicking on the video above!

Help Scout
Help Scout

Delight more customers with Help Scout — the all-in-one customer support platform for growing businesses. Simple-yet-powerful features allow you to handle incoming requests, seamlessly integrate with Shopify, give answers in an instant, and send messages beyond the inbox. Founded in 2011 and remote since day one, Help Scout employs over 140 folks in more than 115 cities across the globe.

Check out our new AI features and explore the platform for yourself with a free trial or live demo. Not ready for a trial? Follow us on LinkedIn to see what we’re up to!