Webinar

Customer Service:Delivered by People, Enhanced by AI

 

Artificial Intelligence (AI) and related technologies offer incredible opportunities for smarter, faster customer service, but they are not magic bullets.

Reaping the full benefits of AI technology requires understanding how machine learning and associated tools work, situations where they may not work well, and how to best integrate them alongside your highly capable human team. After attending this webinar, you’ll have a solid grasp on what you should be doing to improve your service today in order to set yourself up for success in the future.

Join Benoit Gagnon, CEO and Co-Founder at Miuros and Nick Francis, CEO and Co-Founder at Help Scout for a live discussion of how AI tools can join forces with human-powered service to deliver excellent customer experiences today.

What you’ll learn:

  • Why AI won’t magically solve your customer experience challenges
  • How to combine people and technology to deliver better experiences
  • Ideas for using the tools you have today to make real service improvements
  • Practical ways to prepare for future success with AI

Download the Guide to Hiring Your Customer Support Dream Team

Can't attend live? Register anyway! We’ll send out the recording and other downloads to all registrants after the webinar.

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