Artificial Intelligence (AI) and related technologies offer incredible opportunities for smarter, faster customer service, but they are not magic bullets.
Reaping the full benefits of AI technology requires understanding how machine learning and associated tools work, situations where they may not work well, and how to best integrate them alongside your highly capable human team. After attending this webinar, you’ll have a solid grasp on what you should be doing to improve your service today in order to set yourself up for success in the future.
Join Benoit Gagnon, CEO and Co-Founder at Miuros and Nick Francis, CEO and Co-Founder at Help Scout for a live discussion of how AI tools can join forces with human-powered service to deliver excellent customer experiences today.
What you’ll learn:
The quality of your customer service will never exceed the quality of the people providing it. Learn how to build, grow, and train a world-class team.
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