Photo: Paul Jun

Blog Author

Paul Jun

Paul is a Principal Brand Strategist at Mixpanel and a Help Scout alum. Connect with him on Twitter and LinkedIn.

Posts by Paul

3 Steps to Making Better Decisions
Customer Service
3 Steps to Making Better Decisions
The Importance of Finishing What You Start
Customer Service
The Importance of Finishing What You Start
How Bias Can Sabotage the Workplace
Growth & Culture
How Bias Can Sabotage the Workplace
5 Perspectives on Diversity in the Workplace
Growth & Culture
5 Perspectives on Diversity in the Workplace
What We Learned Telling Customers’ Stories
Growth & Culture
What We Learned Telling Customers’ Stories
7 Ways to Nurture Creativity
Customer Service
7 Ways to Nurture Creativity
The Hidden Beauty of Constraints
Customer Service
The Hidden Beauty of Constraints
How Practicing Mindfulness Can Lead to Better Decision Making
Customer Service
How Practicing Mindfulness Can Lead to Better Decision Making
8 Powerful Ideas on Hiring for Talent and Culture-Fit
Growth & Culture
8 Powerful Ideas on Hiring for Talent and Culture-Fit
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Conversation Corner: Making Support a Whole Company Sport
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Creating Champions: A Guide to Effective Customer Advocacy
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AI and the Race for the Light
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