Help Scout for Logistics

More emails and higher expectations? No problem.

Help Scout is a shared email inbox that helps logistics companies level-up their customer communications to stay organized and respond faster.

Image of Help Scout's core products, Inbox, Docs, and Beacon.

Leading logistics companies trust Help Scout.

Deliver speedy service and stand out

Whether you're replying to a request for a quote or an order update, you need to move fast to stand out against competitors. Help Scout ensures you can provide the service that will keep your customers coming back.

The platform that’s
powerful not perplexing

Inbox

Give the right response right away

CustomerSupport-Bento-Inbox
Help Center

Help your customers help themselves

CustomerSupport-Bento-HelpCenter
Messaging

Offer real-time support with real humans

CustomerSupport-Bento-Embed

All-in-one meets affordable

Get all the collaboration, organization, and automation tools your team needs to stay productive while creating better relationships.

Explore all plans

Resources from our award-winning blog

Logistics teams that use Help Scout have happier teams and customers. Learn how, and get help picking the best tool for your team, with thought leadership from our blog.

Buyer's Guide to Choosing the Right Customer Support Tool
Customer Service
Buyer's Guide to Choosing the Right Customer Support Tool
Why Investing in Help Desk Software Increases Your ROI
Customer Service
Why Investing in Help Desk Software Increases Your ROI
Distribution List vs. Shared Mailbox vs. Shared Inbox: Which Is Best?
Customer Service
Distribution List vs. Shared Mailbox vs. Shared Inbox: Which Is Best?
Help Desk Software: What To Look For and Must-Have Features
Customer Service
Help Desk Software: What To Look For and Must-Have Features

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