Inbox
Give the right response right away
Help Scout for Logistics
Help Scout is a shared email inbox that helps logistics companies level-up their customer communications to stay organized and respond faster.
Whether you're replying to a request for a quote or an order update, you need to move fast to stand out against competitors. Help Scout ensures you can provide the service that will keep your customers coming back.
Help Scout users are able to respond to 52.6% more emails in their first year.
Provide the self-help resources your stakeholders need to help them find answers themselves.
Get the features you need to automatically sort, assign, and prioritize your messages.
Use AI to improve your replies, summarize all your convos, and streamline everything you do.
Don’t hate. Automate. Workflows are customizable from the easy to the complex, keeping response times low.
Your team will love how our platform helps them stay organized and on the same page—the easy way.
Know exactly who you’re talking to and what to say with previous conversations and app activity at a glance.
Our anything-but-basic, built-in reports help you track everything from productivity to happiness.
Work with other platforms? So do we. Take advantage of our 50+ integrations that make your life easier.
Get all the collaboration, organization, and automation tools your team needs to stay productive while creating better relationships.
Explore all plansper userUsers are members of your team in Help Scout per month
All the basics to get started with multi-channel support
per userUsers are members of your team in Help Scout per month
Advanced collaboration and organization for growing teams
per userUsers are members of your team in Help Scout per month
Security, scale, and hands-on service for large teams
Logistics teams that use Help Scout have happier teams and customers. Learn how, and get help picking the best tool for your team, with thought leadership from our blog.