Help Scout is trusted by leading media and telecommunications companies.
Nurture your reputation and drive loyalty
65% of media and telecomm companies fail to respond to customer emails, and when customers do get a response, 55% say it was poor quality. Help Scout makes it easy deliver a better experience so you stand out from your competition.
Fix communication bottlenecks
Bring all your conversations into one platform, and automatically sort, assign, and prioritize them, so nothing gets lost.
Provide fast, quality responses
With Help Scout, users are able to manage 52.6% more emails in the first year, and keep responses accurate and personal.
Work smarter, not harder
Help Scout is designed to be as easy to use as an email inbox. Get started in an hour, and become a power user in a day.