Help Scout for SaaS

Happier customers, growing companies

The teams that talk to your customers every day make or break your relationships. Help them do more with less and deliver a better customer experience with a simple-yet-powerful platform.

Image of Help Scout's core products, Inbox, Docs, and Beacon.

Fast-moving SaaS companies trust Help Scout

Make customer support your differentiator

Quality responses, fast

Keep responses accurate and personal while managing 52.6% more emails in the first year.

FAQ for the W-I-N

Self-service options make it easy for customers to find answers to frequently asked questions how they want and when they want.

Facts, not hacks

Use reports to track customer happiness, team efficiency, and other KPIs so you can stay agile in a competitive market.

The platform that’s
powerful not perplexing

Inbox

Give the right response right away

CustomerSupport-Bento-Inbox

Help Center

Help your customers help themselves

CustomerSupport-Bento-HelpCenter

Messaging

Offer real-time support with real humans

CustomerSupport-Bento-Embed

The all-in-one platform with all-in pricing

We charge you based on the number of contacts you help each month. Our straightforward usage-based pricing includes our powerful AI features and gives access to unlimited users.

Compare plans

Free

$0

Up to 50 contacts
and unlimited users

Sign up

Standard

$50/month

Starts with 100 contacts
and unlimited users

Try for free

Plus

$75/month

Starts with 100 contacts
and unlimited users

Try for free

Resources

SaaS companies that use Help Scout have happier customers. Learn how with success stories and thought leadership from our award winning blog.

The Ultimate Guide to SaaS Customer Support in 2025
Customer Service
The Ultimate Guide to SaaS Customer Support in 2025
The Role of Customer Stickiness in Building Enduring Loyalty
Growth & Culture
The Role of Customer Stickiness in Building Enduring Loyalty
How OnePageCRM Reduced Their Team's Workload by 50%
Inside Help Scout
How OnePageCRM Reduced Their Team's Workload by 50%
The 11 Best SaaS Knowledge Base Platforms for 2025
Customer Service
The 11 Best SaaS Knowledge Base Platforms for 2025

Start for Free

Learn the platform in less than an hour.
Become a power user in less than a day.

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We’d love to show you the magic of Help Scout.

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