Help Scout for Travel and Hospitality

Stand out with better customer service

When choosing a travel brand, 60% of customers report that customer service is their top priority. Provide fast, personalized service and exceed customer expectations with Help Scout.

Image of Help Scout's core products, Inbox, Docs, and Beacon.

Help Scout is trusted by leading travel and hospitality companies

Cultivate customer loyalty that will last

Your business runs on positive experiences — they’re key to insuring you not only survive, but thrive. Help Scout’s all-in-one customer service platform helps travel and hospitality businesses turn customers into brand champions.

Be more responsive

Customers want accurate answers, fast. Help Scout users are able to respond to 52.6% more emails in their first year.

Help your team move faster

Complex tools slow everyone down. Help Scout is so simple, you can get started in 1 hour and become a power user in a day.

Protect customers’ privacy

Travelers trust brands that keep their data safe. We offer enterprise security and user permissions so you can maintain trust.

The platform that’s
powerful not perplexing

Inbox

Give the right response right away

CustomerSupport-Bento-Inbox

Help Center

Help your customers help themselves

CustomerSupport-Bento-HelpCenter

Messaging

Offer real-time support with real humans

CustomerSupport-Bento-Embed

The all-in-one platform with all-in pricing

We charge you based on the number of contacts you help each month. Our straightforward usage-based pricing includes our powerful AI features and gives access to unlimited users.

Compare plans

Free

$0

Up to 100 contacts
and unlimited users

Sign up

Standard

$29/month

Starts with 100 contacts
and unlimited users

Try for free

Plus

$85/month

Starts with 200 contacts
and unlimited users

Try for free

Travel and hospitality resources and use cases

Travel and hospitality companies that use Help Scout have happier teams and customers. Learn how with success stories and thought leadership from our award-winning blog.

7 Shared Mailbox Best Practices You Can Put Into Action
Customer Service
7 Shared Mailbox Best Practices You Can Put Into Action
How to Create a Knowledge Base in 8 Simple Steps
Customer Service
How to Create a Knowledge Base in 8 Simple Steps
Distribution List vs. Shared Mailbox vs. Shared Inbox: Which Is Best?
Customer Service
Distribution List vs. Shared Mailbox vs. Shared Inbox: Which Is Best?

Start for Free

Learn the platform in less than an hour.
Become a power user in less than a day.

Avatars of members of our Sales Team

We’d love to show you the magic of Help Scout.

Book a DemoBook a Demo